Proven success managing teams achieving and surpassing sales, technical support, and customer satisfaction / retention goals for companies providing products, services and solutions worldwide.  Increase revenues, profits, and market share by establishing and maintaining long-term, trusting relationships, developing and executing marketing strategies, increasing customer satisfaction and loyalty; and generating new, repeat, and referral businessReorganize and optimize business operations and introduce new technologies, catapulting sales and saving thousands of dollars.  Complete all projects within budgets and deadlinesMaster of Science in Internet Marketing

Qualifications

  • General / Operations Management
  • Marketing / Online Marketing Management
  • Strategic & Tactical Planning / Execution
  • Staff Development / Training / Team Leadership
  • Relationship Building / Management
  • Performance Improvement
  • Forecasting / Budgeting / P & L
  • Technical Support Management

Competencies

Operating Systems: Redhat Enterprise Linux 3, 4, 5; CentOS 3, 4, 5; Fedora Core 2, 3, 4, 5; Redhat Linux 7, 8, 9

 

Languages: PHP, MySQL, HTML, XHTML / CSS, JavaScript

 

General: DNS / BIND, SSH / Bash Shell, cPanel / WHM, Apache / HTaccess, IPTables, Exim, Zend Optimizer, IonCube, Turck MMCache, eAccelerator, ImageMagick, NetPBM, Fantastico, SHOUTcast, Virtuozzo, OpenVZ, HyperVM

 

ConfigServer: Firewall and Security, Mail Manage and Mail Queue

 

Software: APF (Advanced Policy Firewall), SIM (System Integrity Monitor), LSM (Linux Socket Monitor), BFD (Brute Force Detection), LES (Linux Environment Security)

 

Billing / Support: ClientExec, ModernBillk, WHMAutoPilot, WHM Complete Solutions, Kayako,  LivePerson, PHPLive

 

Marketing: Google Adwords, SEO, Blogging, Press Releases, MS Office

Expertise

Past Employment

Emerging and growing companies need management professionals who have proven track records leading teams achieving and surpassing goals.  I am such a person and can provide you with the skills to increase top line growth and bottom line profits in highly competitive markets.  The positions for which I am qualified and interested include:

General Manager
Marketing Manager
Operations Manager
Project Manager

CAREER HIGHLIGHTS

  • Managed all aspects of start-up and growth of web hosting / SEO business from zero to 850 active global accounts in diverse industries in competitive marketplace, generating $65K annually.
  • Capturing and retaining clients from diverse industries, including resellers, financial institutions, schools, churches, and small businesses.
  • Conceiving and delivering online marketing management strategies for web hosts and resellers, boosting sales by as much as $7K monthly in 3 months.
  • Ensuring the completion of multiple projects, simultaneously, within budgets and deadlines.
  • Creating an atmosphere that builds teamwork, increases productivity, and reduces costs.
  • Instituting policies, processes, procedures, and new technologies, improving operations, sales, employee satisfaction, and customer satisfaction and retention.
  • Hired, trained, managed, and motivated teams achieving and surpassing goals by serving as hands-on role model, developing policies, processes, and procedures to increase productivity and reduce costs; setting clear expectations, and using positive reinforcement.
  • Managed all ordering, stocking, and maintaining inventory with budget of $1M monthly.
  • Reorganized inventory, enabling and leading conversion from manual to AS400 automatic ordering, increasing accuracy, efficiency, and accountability, and saving thousands of dollars.
  • Earning a Master of Science in Business Administration with a major in Business Management.

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